About Wirral Partnership Homes

 

Our Mission is to be recognised as an excellent service provider, 
offering affordable homes that people want; and to be an employer of choice

Who we are
With approximately 12,775 properties, Wirral Partnership Homes is the largest Registered Provider of affordable housing in Wirral. WPH is a socially responsible, not-for-profit organisation. Our work is more than simply bricks and mortar. We aim to work in partnership with residents and other organisations to build sustainable communities. WPH is led by a Board of Directors and an Executive Management Team.

WPH is celebrating its fifth anniversary!
WPH was formed in February 2005, when Wirral Council tenants voted to transfer properties to an independent, not for profit organisation to allow further investment and improvements for the future.  This is known as a large scale voluntary transfer (LSVT).  We made 89 promises to tenants at transfer, and have spent the last five years working on an ambitious improvement programme and investing in the community.

Our progress so far
In April 2008 the Audit Commission inspected us and awarded us 'One star with promising prospects for improvement.'  Since then, we have been working hard to improvement.  In May 2009 we arranged for an external company to conduct a mock inspection of all our services. We gained an excellent result, surpassing our 2008 achievement and were rated 'Two stars with promising prospects for improvement.' These are some of our recent achievements:
  • Successful restructure of our Housing Services and Building Services Teams
  • Development of service standards and targets
  • Achievement of Investors in People
  • Partner work to provide free IT training to tenants
  • Helped over 100 staff achieve NVQ Level 2
  • Held a successful Tenant Conference
  • Supported community events like Overchurch's 'It's a Knockout'
  • Built the first green homes on the Wirral

Our future
WPH will continue to improve and progress, building on our past achievements and tackling our biggest challenges. We plan to be the best in everything we do, and our plans for future improvement include:
  • Making sure are services are accessible
  • Improving the way we invest in our homes
  • Delivering an efficient adaptations services
  • Managing empty more homes effectively
  • Improving value for money
  • Involving customers in the review of our performance





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