Our Current Performance

The table below gives a brief overview of our performance in some key business areas.  Click on the links below to open a detailed PDF Document detailing more performance information.

 Key Business Area Performance  Three Month Trend 
PDF File Customer Satisfaction (PDF) On Target   No Change
PDF File Complaints (PDF) Near Target  Declined
PDF File Time to answer a repair phone call (PDF) Below target
  Improved
PDF File Repairs appointments made and kept (PDF) On target
  No change
PDF File Repairs completed in one visit (PDF) Near Target
  No Change
PDF File Investment Programme (PDF) On target  No change
PDF File Time to relet an empty house (PDF) On Target  No Change
PDF File Amount of rent collected (PDF) Near Target
  No change
 

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