Wirral Partnership Homes

Becoming a Supplier to WPH

If you wish to become a supplier to Wirral Partnership Homes Ltd please contact Sean Evans in the first instance for an informal discussion.

Sean Evans - 0151 606 3069

Email – seanevans@wphomes.org.uk

WPH Order to Payment Policy

As part of Wirral Partnership Homes Ltd’s drive to improve the service it gives to its customers and suppliers, Purchase Orders are issued for all goods and services to its suppliers containing the following information:

·        A Purchase Order number

These are in the following formats:

D/12345678 (D prefix with Eight Numbers) or

S/12345678 (S prefix with Eight Numbers) or

WPH/AAA/12345678 (WPH prefix then Section code followed by Eight Numbers)

·       Details of the goods, works and/or services required

·       Quantity required (where applicable)

·       Delivery address (where applicable)

·       Contact details of the person at WPH placing the order

Suppliers must not act upon any request from WPH, given either verbally or in writing without a properly authorised purchase order.  Any supplier who acts on requests that have not been properly authorised will not be paid for those goods, work and / or service.

Suppliers must ensure that all invoices sent to WPH clearly quote the Purchase Order.  Failure to do so will result in the invoice being returned.  The payment period will recommence from the date the resubmitted invoice is received.

If you are submitting a VAT invoice please ensure it includes the following:

·     An identifying invoice number.

·     Name and address.

·     Your VAT registration number.

·     The date of the supply.

·     The date of issue.

·     The customer’s (Wirral Partnership Homes Ltd’s) name and address.

·     The Unit price of the goods or services supplied.

·     A description sufficient to identify the goods or services supplied.

·     Total charge exclusive of VAT and the rate of VAT.

·     Any discounted including rate of discount; and

·     Total VAT payable.

In return WPH will endeavour to process valid invoices within the terms agreed with each supplier from the date of receipt of such invoices and that any queries are dealt with in a timely and efficient manner.  WPH operates a weekly payment cycle and invoices will be released for payment by the invoice due date.

Please ensure that all invoices are sent to the following address:

6 Europa Boulevard

Birkenhead

Wirral

Merseyside

CH41 4PE

To accelerate the ordering process we would prefer to send purchase orders by email.  For this to work effectively we ask if you would supply an email address that could be used for this purpose.  Alternatively for suppliers without email we would be grateful if you would consider accepting orders by fax and supply the relevant number.

You should also note that it is our policy to only pay suppliers directly to a bank account by BACS.  If you are currently not being paid by this method, please contact the Purchase Team at the above number and the necessary arrangements can be made.

We are committed to ensuring that all our dealings with suppliers – from selection and consultation, to recognition and payment – are conducted in accordance with the principles of fair and ethical trading.

Prompt Payment Code –

Institute of Credit Management

Please note we are members of the Prompt Payment Code sponsored by the Institute of Credit Management.

An outline of our commitment is detailed below:

·        Pay your suppliers on time and in line with the agreed terms

·        Have clear processes in place for your suppliers – making sure that they know what is required to ensure they can be paid on time (click to see the 'Treating Suppliers Fairly' guide)

·        Manage and resolve disputes as quickly as possible

·        Encourage your customers and suppliers to sign up to the Code