Support Link Personal Security Alarm
The WPH Support Link service provides equipment like alarm units allowing you, or your relatives, to live independently without feeling at risk. WPH Support Link provides a dedicated 24 hour monitoring service, where trained operatives take fast and appropriate action in the event of emergency.
A Support Link home unit can be used to raise an alarm call by simply pressing the large red button on the unit, or by using a pendant trigger button.
Price List (April 2010):
| Installation Charge | £34.50 (One off charge for install) |
| Monitoring of alarm (including Lifeline rental & one pendant) | £11.84 per month
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| Monitoring of alarm (including Lifeline rental & one minuet watch) | £15.00 per month |
| Monitoring of alarm (including Lifeline rental & two pendants) | £15.30 per month |
Benefits to you and your relatives of using a Support Link Alarm:
- maintained independence
- increased safety and confidence
- carers feel supported
How does it work?
When the alarm button is pressed, the caller is put through to our 24 hour monitoring centre. WPH Support Link operators can instantly access details such as name, address and medical details. The home unit has a loudspeaker and microphone, so that the caller and the operator can speak to each other. Once the operator has quickly established the problem, they will select an appropriate action - contacting either a friend/relative of the caller, a doctor or the emergency services if necessary.
Contact Us to discuss your requirements
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| New Equipment Arrived - the Minuet Watch (£15 per month)
The Minuet watch is a high quality watch that incorporates a personal alarm. It works in exactly the same way as other personal alarms and when the button on the front is pressed, a signal is sent to the Lifeline connect home unit, which in turn raises a call to SupportLink. By combining a personal alarm with a watch, users are provided with a more discreet wearing option. |
 | | Support Link Achieves Accreditation from the TSA
Support Link has been awarded accreditation by the UK's Telecare Services Authority (TSA). The WPH team went through a rigorous assessment and the accreditation means that our customers can be confident that Support Link processes, products and staff are of the very best quality.
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 | | Support Link Newsletter
We keep in touch with our customers on a regular basis through our quartlerly newsletter. You can download our most recent copies below. |